Return Policy

 Gypsy Moon House Refund Policy

(Cancellation Policy)
We do not accept cancellations.

 (Return Policy)
At Gypsy Moon House Boutique, we prioritize the safety of our customers and staff. Therefore, we are not accepting any returns until further notice due to the ongoing COVID-19 situation. Please ensure that you have selected the correct sizes and colors before finalizing your purchase. We advise against shipping items back to us for return or refund as they will not be processed unless paid for by the sender.

 (Sale Items)
We do not accept returns for sale items. All sales are final.

(Exchange Policy)
Due to COVID-19 safety measures, we are currently unable to process exchanges. We appreciate your understanding during this challenging time.

(Lost or Stolen Packages)
We are not liable for lost or stolen packages once they are confirmed delivered to the provided address. If your item goes missing, you must contact the shipping carrier to file a claim for compensation.

(Vintage Items)
All vintage items are sold as-is.

(Defective Items)
If your item arrives defective, please reach out to our Customer Care team immediately for assistance.

Contact Customer Service
For any inquiries or concerns, please email hello@gypsymoonhouse.com. Kindly allow 48 hours for a response and include all relevant details like order number, style name, size, and color for efficient assistance.

(Payment Options)
We accept PayPal, Shop Pay, major credit cards, and Afterpay as payment options in store and online.

(International Shipping)
At this time we do not ship internationally. Please note that international shipments may incur import taxes, duties, and customs fees, which are the responsibility of the recipient. 

Yes we offer Shipping to PO Boxes.

We ship packages to PO Boxes for your convenience.